Expert RAID Data Recovery

Secure Data Recovery has almost two decades’ worth of experience recovering lost data from all RAID levels, including RAID 0, 1, 5 & 6. 

We specialise in complex hybrid, nested RAID arrays such as RAID 0, 1, 10, 50, and 60, and we are pleased to take on any and every RAID data loss challenge. 

RAID data loss can occur due to hardware and software failures, environmental damage, controller problems, accidents, and disk corruption. With a 96% documented success rate, the Secure Data Recovery team is trusted in the industry for providing safe, secure, and reliable data recovery. 

We operate a “No Data, No Recovery Fee” guarantee that makes us the right choice when restoring data from the worst digital disasters.

RAID Data Recovery

We Helped Thousands Get Their Lost data back

We are proud to provide outstanding customer experience and quality service that consistently exceed customer expectations.
Read Customer Testimonials

Professional RAID Recovery Service

RAID and NAS devices can be valuable storage solutions for home users as well as mission-critical devices that businesses rely upon. 

However, RAID and NAS systems can often have a relatively short lifespan, with wear-and-tear, continual use, and sensitive components all potentially contributing to eventual corruption or data loss. 

Our experts can help recover your information if the worst happens. Read on to explore our services below.

RAID Recovery

Our team of experts boasts an exceptional success rate in recovering mission-critical data from failed RAID arrays of any configuration, file system, or operating system. 

Our flexible solutions and around-the-clock services ensure your data is in safe hands, and we are also able to assist you with emergency service if your data loss is mission-critical and is interrupting your business operations. 

We specialise in resolving complex RAID data loss scenarios, including failures due to multiple hard disk failures, software corruption, malware, physical damage, and human error. From two-drive setups to several hundred RAID disks, we can successfully recover data from all RAID levels. Furthermore, we can help you physically, in-lab, or remotely. 

SAN & NAS Data Recovery

Although SAN and NAS systems differ significantly in design, our approach to data recovery remains consistent. 

Our RAID data recovery engineers specialise in reconstructing complex file-based and block-based storage systems, ensuring optimal results for NAS and SAN data recovery. 

We manage an extensive library of custom and proprietary tools, and our knowledgeable engineers are able to address we address a variety of architectures, whether they are proprietary SAN-NAS hybrid operating systems – such as Synology appliances – off-the-shelf NAS products, or file systems including NetApp, EMC, and SNAP.

Hybrid & Nested RAID Recovery

Hybrid RAID arrays, such as RAID 0, RAID 10, RAID 50, and RAID 60, can improve data redundancy rates and performance. However, they are not immune to eventual failure and potential data loss. 

Our engineers employ advanced techniques and specialised tools to recover data from these arrays, even in cases involving disk errors, multiple disk failures, physical accidents, ransomware, or environment damage.

Virtualization Data Recovery Service

Whether you use VMware, Hyper-V, Citrix XenServer, or other virtualization technologies, the data stored on your virtual drives can be crucial for business purposes. Without backups, it may also be irreplaceable. 

However, even in cases of virtualization, the Secure Data Recovery experts can recover your data. Software bugs, read errors, hardware failures, malware infections, or human errors make no difference – contact us today to restore your virtual builds and information.

Server Data Recovery

Server crashes can lead to significant data loss and productivity downtime. Our server data recovery services cater to a wide range of servers, from single disk drive setups to large cluster computing, web, mail, and database servers. 

We strive to get your data back online quickly and will work tirelessly to ascertain server faults before undergoing the data recovery process. Contact Secure Data Recovery to consult with our server data recovery experts concerning your next steps.

No Data, No Recovery Fee guarantee

We promise you complete peace of mind with our data recovery service. In the rare circumstance that we are unable to recover your data, we guarantee that you will not be charged.

Flexible Service Options

Data loss scenarios can be devastating for individuals and businesses alike. We recognise the importance of prompt data retrieval is as crucial as reducing the operational impact data loss can cause.

Economy Services

5 - 10 day turnaround time

Standard Services

2 - 5 day turnaround time

Emergency Services

Around the clock service

customer reviews

Average rating 5.0
Rating star
User Rating

Paul Wilde L’Heureux

Apr 17, 2024
Star Rating
Saved. The. Day!!!

Can''t say enough good things about my experience with Secure Data Recovery. I had an external RAID that had multiple drive failures and I thought I''d lost a decade of my family''s photos, projects, etc. forever. Jake Gambatese was with me the whole way — from when I first reached out, to dropping off the drive, through the steps of recovering the data, and following-up when I got all those precious memories back home. So grateful and so impressed.

User Rating

Andrew Cheng

Apr 17, 2024
Star Rating
Hassle-free data recovery

I was hesitant approaching Secure Data Recovery because of some of the initial reviews I''ve read on reddit. Despite this, I entrusted them to recover data from my corrupted 10 year old external hard drive. Eric Dvorin was assigned to my case and communicated with me with each step of the process. Not only was he an excellent communicator and knowledgeable about my case, but he was very accommodating for my situation. SDR was able to successfully recover my data in about two weeks. The entire process was very smooth, and I would definitely use SDR again for any data loss in the future.

User Rating

Steven Le

Apr 17, 2024
Star Rating
Quick and responsive data recovery.

I encountered a situation where my bitlockered drive failed to decrypt despite having the recovery key and the original computer/TPM. I tried various bitlocker repair tools and wasn''t able to fix the problem. I didn''t expect to be able to bring the data back considering it was encrypted, but Secure Data Recovery was able recover all our data and quickly as well.Throughout the process, our representative, Jason Molinaro, provided invaluable assistance and maintained open communication.If I ever face another drive failure, Secure Data Recovery would be my first choice for data retrieval.

Certified Security

Our commitment to data security never wavers. We follow the strictest security protocols to protect your data throughout the entire recovery process, from the time your device arrives in our lab to when it is returned to you. 

As the most certified data recovery company in the industry, we proudly hold the following certifications:

  • Class 10 ISO 4 Certified Cleanroom
  • Manufacturer Approved Company
  • PCI-DSS Compliance
  • SSAE 18 Type II Audited

Our mission is to apply top-tier engineering resources, knowledge, and data recovery expertise to help individuals and businesses that experience data loss. We welcome any and all enquiries before we start work. We maintain complete transparency about every aspect of our data recovery process.

You’ve Experienced RAID Failure: The Next Steps

In the event of RAID failure, it's crucial to take immediate and appropriate action:

  • Shut down the system promptly.
  • Make detailed notes of any relevant events such as physical damage, unusual noises, or power issues such as power cuts or electrical surges. If you see any obvious signs of physical damage, take photos. 
  • Label the sequential disk order of the array configuration for reference.
  • Compile a list of necessary files, including their locations and volume sizes, to aid in recovery efforts.
  • Seek professional assistance.

Common causes of RAID Failure

When mission-critical data is lost or compromised, production comes to an abrupt halt, and the results can be lethal to your business and your bottom line.

While a redundant array of independent disks have data redundancy and fault tolerance, in many cases, one hard drive failure can affect the entire RAID configuration. Your array can experience data loss due to a variety of scenarios including:

  • Accidental data deletion
  • Formatted partitions
  • Malware infections including Ransomware
  • File system corruption
  • RAID controller failure
  • Incorrect RAID rebuilding process
  • Single or multiple drive fails
  • Inaccessible RAID Volumes
  • Power surge or power outage
  • Abnormal termination of a rebuild
  • A replacement drive has failed
  • Multiple pPhysically failed disks

What To Avoid When A RAID Array Fails

When facing RAID storage failure, certain actions can exacerbate the problem, leading to further damage to the drives and file system. Here are practises to avoid:

  • Continuing to use the array after failure, which can worsen damage, ruin redundancy, and compromise file systems, potentially resulting in permanent data loss.
  • Attempting to reset the data storage or forcefully bringing offline RAID setups back online.
  • Trying to repair the file system using tools like CHKDSK, fsck, and limited utilities.
  • Reading from drives exhibiting abnormal noises or bad sectors.
  • Running free RAID recovery software or applications, which can potentially worsen the situation.

The RAID Data Recovery Process

Our data recovery process involves non-destructive diagnostics to assess RAID status, configurations, drive conditions, metadata, and we uncover the reason for failure and data loss. 

During your data recovery journey, our RAID technicians will repair failed disks, image them to preserve data, assemble RAID/SAN/NAS systems, and conduct file or database repairs as necessary. Finally, we transfer recovered data to a new hard drive for secure return shipping or pickup by our clients.

Taking appropriate steps and seeking professional assistance can greatly increase the chances of successful RAID data recovery.

Emergency Data Loss?

Don't panic! Our Emergency Data Recovery services can quickly and securely restore your lost data, so you can get back to business as usual.

Data Recovery Service Solutions

Uncertain about what data recovery service you require? We understand that a sudden drive failure is a challenging situation to handle. Let our engineers guide you in selecting the appropriate data recovery solution. Call us today to speak to an expert.


Is your device completely dead? This is exactly what we specialise in servicing inside of our ISO certified Cleanroom Lab. Get it to us by dropping it off or take advantage of our free shipping and we will take care of it for you or you pay nothing. Call us to discuss your data loss problem and the service solutions we offer.

onsite data recovery

Equipment too large to move or too sensitive? No problem for our experts. We can scramble a team to be anywhere in the world with our equipment and tools in about 24 hours to handle your data loss situation. We are trusted specialists at solving unique data loss challenges.

remote data recovery

Something deleted, corrupted or just disappeared but storage is still online? Just get us an internet connection and let our service team recover your data. You will then access it immediately. Recovery can’t get any faster than this.

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