Data Recovery Services in London

One of the bestI chose Secure Data Recovery from a shortlist of 3 companies derived by doing some research and reading plenty of reviews.I used each company''s website to make initial contact explaining my situation and requesting pricing. At this point the pricing is unknown but a broad range is provided.Two of the three responded the same day via phone and the third responded the next day via email.The rep who contacted me was easy to talk to, gave me confidence that they would be able to recover data and was very knowledgeable about the process, not just a voice on the phone or a sales person.That, combined with the highly certified cleanroom, very high success rate and many other accolades and certification made them stand out as a clear winner.Still skeptical in sending a broken disk with sensitive data via courier was not sitting well with me so I had further conversations with my rep asking how things worked and how safe it was. He assured me they only ship over night to reduce risk.From that point there was some commitment to be made and some paperwork to sign. I requested the ability to submit my own NDA which was not a problem at all.My rep provided me with a customer portal which I must was is very intuitive, very useful and very informative. The customer portal is the place for the customer to get updates on their recovery, contact a rep and some other tools and informative information. Very well done and impressive.Once the decision was made, the paperwork was complete I packed up my drive like a fine piece of priceless china and shipped it off with the provided prepaid label.Once they received the drive, they got right to work at providing an assessment and a quote for repair. The disk had suffered motor bearing seizure and head crash.Again another decision to be made, is the data worth the money requested or do I pay the $38 to return the drive without being recovered? This is going to be a personal decision for every customer.After a few days of consideration I chose to move forward. This produced a couple more documents and agreements to sign, all the while assuring me that my NDA was in full force throughout the recovery process.One thing to note here is this is all happening right around the holiday season, so we''re contacting each other in-between time off, etc.About 30 calendar days into the recover I got an email very clearly explaining the results and a list of files for review. There were 16 files they claimed as damaged but thankfully they were either files that I had recovered from a local backup or files that just didn''t matter, like temp files and such.I looked over the list quickly and expressed my satisfaction with the 99.99% success at recovering my drive. I was then sent a link to pay the invoice for the previously discussed cost.I paid the invoice and within a day my recovered data was on its way back to me, on media that I specified along with the original drive.The media was secured with some manufacturer provided security tools that required a PIN code to unlock.Once unlocked, there it was, some very important, sentimental and valuable data that I had not seen in nearly 2 months.In closing Secure Data Recovery are very transparent, very easy to work with and incredibly patient with me touching base with them about every 3 - 5 days throughout the process.Data recovery is not cheap but you get what you pay for according to reviews so again, I knew early on that this was a company I could trust and one that I wanted to work with.

Jonathan Nguyen and the team at Secure Data were life savers for me when the microSD card that I recorded my final assignment to ended up having a file directory issue that required manual reconstruction. Jonathan was prompt and supportive, and I was so relieved for the recovery of an hours worth of audio files. Worth every penny. I cannot recommend more highly!

I had a broken hard drive that I have been carrying around since 2012. That drive contained documents from my military service, teaching documents from my time as a professor, but more importantly, baby pictures of my children. I dropped this hard drive and then tried plugging it in but it was unreadable. I took it to the brand name retail store to get it fixed, but their squad could not help me at all. I knew there had to be a company that could recover all my data like the forensic scientist I see on tv, so I held on to drive for safekeeping. Well, twelve years later, I finally found Secure Data Recovery. They were able to recover 100% of my data and send it to me on new hard drive. I cannot thank them enough for getting back those memories. I found pictures of loved ones that I thought were gone forever. My biggest concern was the data and the price. I will tell you this about pricing…it was worth every penny to get that data back. My wife is so happy with their services!!! They really saved us!!!