The UK’s Data Recovery Experts

They helped me recovering the pictures that nobody eles could. They where really supportive and efficient. Ivan, who was on charge of my personal case was really nice and clear with the process. It is really expensive though, but if you really want someone able to do what nobody else could, dont hesirate to contact them. Thank you!

Review of Secure Data Recovery and Customer Success Manager, Scott McMackenI have always prided myself on maintaining a strong backup system for my photography collection of 3.8 million (and counting) images. My setup includes a RAID system in my home and a secondary Drobo-based system in another building. Recently, both systems failed in an unexpected sequence—my RAID required reinitialization and, at the same time, my Drobo experienced a corrupt disk incident. In the end, I lost about 9 TB out of 50 TB of data.In the moment, panic set in. But after quick research, I found Secure Data Recovery. Their success rates and professional reputation stood out, so I submitted an online request late on a Saturday. To my surprise, I received an email from Scott McMacken, Customer Success Manager, the very next day—on a Sunday during Labor Day weekend! That immediate responsiveness already spoke volumes about the company’s dedication.Scott immediately began gathering information, answering my questions, and guiding me through the process. Within a couple of days, I shipped in eight 4TB hard drives for evaluation. True to their promise, there would be no charge except for shipping if my data could not be recovered.The Secure Data Recovery engineers went to work, and over the next several days they successfully recovered 100% of my lost data. What impressed me even more was that they were able to handle my Drobo system—something especially challenging given that Drobo went out of business during COVID and used a unique type of array.Throughout the process, Scott kept me updated with regular progress calls every few days. His calm and reassuring updates made all the difference during a stressful time. He quickly became not only my advocate but also a trusted partner in the process.Today, I’ve received my restored data back on a new drive, and everything is successfully integrated into my system. This was my first experience using a professional data recovery service, and I could not be more pleased.I highly recommend Secure Data Recovery—and especially working with Scott McMacken—to anyone facing the overwhelming challenge of lost data. They delivered beyond my expectations and turned a potentially devastating situation into a complete recovery.Wesley KluckArkadelphia, Arkansas

Secure Date Recovery saved my life and my law practice! My external hard drive with over 102K files started clicking (internet research referred to it the "click of death") and could not be "seen" by my desktop. Scott McMacken with Secure Data walked me through the entire procedure that would be necessary to diagnose the problem and attempt the recovery. He stayed in close contact throughout the process by phone as well as emails. Fortunately, all data was recovered and the process was completed very quickly - basically over a weekend. The service was not inexpensive but based on the importance of what was recovered, it was a bargain. I would definitely use them again but pray I never have to.